Customer Profile

# Fr. Lampros Chripatas

apartment Aethelgard Global Solutions • Athens, GR

Lifecycle Status
Active
Open Orders
12 Pending delivery
Active Issues
03 Escalated
Support
01 Open ticket

### Account Information

Language Greek (Modern), English
Billing Address
42 Panepistimiou Ave,
Athens 106 79, Greece
Tags
VIP Priority Enterprise Annual Plan

### Contact Details

mail
l.chripatas@aethelgard.gr Primary Work
mail
admin@lampros-c.com Personal
call
+30 210 555 0192 Mobile / WhatsApp

### Staff Notes

Client requested expedited processing for the Q4 hardware batch. Approved for VIP handling.

Sarah Jenkins Oct 24, 14:20

On-site consultation scheduled for November 12th. Technical lead required.

Marcus Thorne Oct 22, 09:15

Payment received for invoice #INV-2024-089. Discrepancy cleared.

Finance Bot Oct 18, 16:45

### Latest Orders

Order ID | Date | Status | Value
--- | --- | --- | ---
ORD-9921-X | Oct 26, 2024 | Processing | €14,250.00
ORD-9844-A | Oct 20, 2024 | Delivered | €3,120.50
ORD-9801-B | Oct 14, 2024 | Delivered | €28,900.00
ORD-9755-Z | Oct 05, 2024 | Shipped | €1,840.00

### Recent Communications

mail

#### Re: Technical Specification Inquiry

2 hours ago
EL
Elena L. (Sales Engineer) to Fr. Lampros

The requested diagrams for the Obsidian-7 architecture have been updated. Please find the attached PDF with the updated power redundancy specifications.

chat

#### Live Support Session Transcript

Yesterday, 14:30
BT
Support Bot to Fr. Lampros

Ticket #SUP-4412: Automated resolution for API endpoint authentication issue. User confirmed system access restored.

mail

#### Urgent: Account Verification Required

Oct 24, 09:12
SYS
Security System to Fr. Lampros

Security audit identified a new login location in Berlin. Please verify your credentials to maintain uninterrupted access.